Returns Info
We will accept returns of unworn clothing items with original tags and clear garment packaging. We do not accept exchanges of any kind.
Return requests must be initiated within 7 days (the first day of the return window starts the day tracking shows delivered status) of receiving all items in the order and shipped back to us within 7 days of submission to qualify for a full refund.
Orders returned without meeting the above criteria are subject to a 20% restocking fee or we may decline the entire return.
- Shipping and handling charges are non-refundable.
- Return shipping is the customer's responsibility unless it was a shipping error or a damaged item.
- Please allow us 5 - 7 business days from the day we receive the returned package to process.
- We will email you after return has been processed to confirm what has been done.
Final sale and non-returnable categories:
- Swimwear
- Bodysuits
- Intimates
- Jewelry
- Please contact us here info@louloubou.com if you have any questions on your returns.
- Please include your Order#, items returning, and the reason for the return.